this is much easier, just press that key, and you get the message across, but, it’s not as real as 
The importance of establishing face-to-face contact, translated…
I’d gotten so used to using replies such as, “Yup”, “Okay”, “Fine” on Facebook and LINE out of habit, and those friends who don’t know me that well always mistook me for being angry or snooty, but, those who knew me well, knew my tones of voice, that my words were, limited to the surfaces, that I’d not assigned any emotions or gestures to them, which was what caused these misunderstandings.
“Are you angry?” “Why won’t you talk to me?”, back and forth, I’d gotten too tired of explaining myself, and sometimes, I’d, made things worse as I’d tried explaining, and, in the end, I’d started, adding a smiley face emoticon at the end of my messages, to add some heat to these cold words.
But, what really changed me, was as I’d interacted with someone senior I’d worked with. Once I’d bumped into a problem on work, and wanted to ask him, I’d thought that I can convey my thoughts to him via LINE, but he’d replied, “LINE can’t clear things up! Let me call you!”, then, the phone rang.
The familiar voice of the man came from the other end of the line, his slow and mild tone, his genuine words, explained to me, everything about how I should deal with the issues. “That’s it then, hope you have a great day at work, bye bye.”, then, he’d, hung up, and afterwards, I’d felt, warmth from the inside out. Turns out, communications between people can be so warm, so full of personal connections. This, was what instant messaging can’t give me.
Afterwards, I’d switched my modes of interacting with other to phone calls. Without those emoticons, I’d used my passionate voice, understood what the other person meant, and how s/he was feeling; used the more down-to-earth, genuine words, to express myself.
So, from before you’d ask this person about work, you’d used IM to convey your thoughts to others, and, with the man’s call, you’d realized, that having him explain things to you in person, in a call, is WAY better than using IM, because there’s that impersonal feel to using IM, because you’re not dealing with someone else FACE-to-FACE.